Making sure what leaves the factory is what you designed

Fixing quality problems, strengthening supplier performance, and building systems that hold from first sample through full production.

Tell me about your product.
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What I do

Kolette Fabbioli — 12+ years in quality and product development for consumer brands, including eight years at Away, where I led quality assurance, packaging and personalization.

Along the way I audited and onboarded four finished-goods factories in Southeast Asia, built the inspection processes and quality documentation behind them, and led teams across the US and Asia.

I help consumer product teams solve what stands between a great idea and a successful product — recurring quality failures, supplier performance, packaging and commercialization.

I can help with:

  • Quality Systems — inspection processes, specs, compliance

  • Supplier Performance — audits, onboarding, scorecards, governance

  • Returns & Warranty Analysis — RMA data into product fixes

  • Personalization — Equipment, workflows, quality at volume

Featured Case Study

Turning Warranty Claims Into Product Improvements

Customer returns often contain some of the most valuable product intel a company has — but only if the data is structured in a way that can be analyzed.

I designed and implemented an RMA data system that transformed thousands of warranty claims into actionable engineering insights, helping prioritize product improvements, testing, and supplier investigations for years to come.

Read the full case study →

Five-stage flow diagram: warranty claims, structured taxonomy, actionable data, product insights, product improvements.

Have a product problem worth talking through?

Get in touch.